Objective of the webinar

The main objective of this webinar is:

To share a methodology for effectively developing the technique of giving effective feedback to members of an audit team and preventing a critical stage of conflict from being reached.

By the end of this webinar, you will learn:
1. What feedback is

2. What are the MACRO conditions for giving feedback?

3. What are the 6 steps for giving feedback?

4. What are the positive feelings when receiving this feedback?

5. Handling Difficult Situations

6. Conflict management

7. Conclusions